how you can update, manage your information
1. This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
b)shall mean and refer to natural and legal individuals who use the Website.
c)Website and App" shall mean and refer to www.panditjipuja.com & mobile application of panditjipuja.
d)Personal Information" shall mean and refer to any personally identifiable information that we may collect from you.
e)Third Parties" refer to any website, company or individual apart from the User and the creator of the Website.
6. Type of information collected from the customer
b. “Sensitive personal information” as defined under Section 3 of the SPI Rules means such personal information which consists of information relating to:
(ii) Financial information such as Bank account or credit card or debit card or other payment instrument details
(iii) Physical, physiological and mental health condition
(iv) Sexual orientation
(v) Medical records and history
(vi) Biometric information
(vii) Any detail relating to the above clauses as provided to body corporate for providing service; and
(viii) Any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise.
c. We require customers who avail our service through the Website to provide us with the following
(i) Name of the customer:
(ii) Registered Account Information: User ID, Password and Security Question
(iii) E-mail Address:
(iv) Phone Number:
(vi) Demographic information such as postcode, preferences and interests.
(vii) Birthdate, astrological information
(viii) Other information relating to the Service
How the collected information will be used
a. Sensitive Personal Information and other information collected Clause 2 shall be used in the manner described below:
(i) Registered user name: The registered user name shall be used to customize the Services availed by the customer through the Website and to personalize all communications that are sent to the customer by us.
(ii) E-mail Address: Your E-mail address will be used to communicate:
(a) Confirmation of your booking;
(b) Details regarding payment for the services availed by you;
(c) Feedback from customers regarding the services provided by us and
(d) Communication of completion of services availed by you.
(iii) Phone Number: Phone number will be an alternative method to contact the customer, should there be any cancellation/modification or for any other matter related to the services to be availed by you.
(iv) Address: The address can either be your residential address or official address or the address of the receiving party to whom the services are provided or goods delivered. The same shall be provided to the professional performing the service or delivery of ordered goods as specified by the customer on the Website.
(v) Credit Card/Debit Card information: Credit Card/Debit Card information is used for charging the customer for availing our Services.
(vi) In order to improve the quality of our Services we may ask you to provide us with information regarding your experiences with our services, and more detailed contact preferences. Users have the option of choosing not to provide us with this information.
(vii) We will use your registered account transaction information which includes all information pertaining to your registered account activity, Services ordered, payments made, orders refunded, cancelled, modified and the like and communications pertaining to the same in order to assess the credibility of the customer.
(viii) We may use your information to send you promotional information pertaining to the Services provided by us.
(ix) We reserve the right to ask you, at the time of registration with the Website or thereafter, for documentary proof of your identity or other data or postings provided by you with respect to the registration or otherwise. In the event that you fail to provide us with this information or documentary proof, we reserve the right to refuse registration or to terminate your user agreement immediately and cease to provide any Services to you.
Disclosure of Personal Information
a) We may disclose certain information to third parties solely to help diagnose technical problems, to administer the Website and App, and improve the quality of the Services provided by us.
b) We reserve the right to disclose any personal information as required by law and when we believe, at our sole discretion that disclosure is necessary to protect our rights, protect someone from injury and/or to comply with a judicial proceeding, court order, or legal process served on our Website and App.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company/organization. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, perfect security does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.
Links to other websites
Our website and apps may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to us. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Retention of Information
We retain any personal information that you may have provided to us, for as long as you engaged our services, and for a reasonable time thereafter. Upon request, we will provide you with a copy of your personal information which we keep with us, after providing us with proof of your identity.
a. Most browsers are set to automatically allow cookies. Please note it may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services.
b. Major browsers provide users with various options when it comes to cookies. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones th Company uses to collect search activity information about its users), or block specific cookies.
You further acknowledge that the Website may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities and in some other instances. We may sell, share or rent your collected information to other companies/users/organizations for financial and/or non- financial or any other benefits.
Accessing and Reviewing Information
Following registration, you can review and change all the information you submitted each time except email id and phone number. If you change any information, we may keep track of your old information. You can change your registration information such as: name, email id, address, city, state, zip code, country, phone number and profile. We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored back up systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
Control Of Your Password